As a punchout user, please email ECT-punchout@RDOequipment.com for assistance.
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CONNECTED SUPPORT
FOR YOUR EQUIPMENT

Smarter support. Backed by real people who know your equipment.

CONTACT US

What Is Connected Support?


Connected Support is our proactive technology service built around three things that matter most to your operation.

Partnership
Tap into decades of industry expertise and personal support — we’ll teach you how to get the most from your system.

Machine Health Monitoring
Real-time data and expert insights to keep your machines running.

Planned Maintenance
Alerts and planning tools that help prevent costly downtime.

Partnership
Tap into decades of industry expertise and personal support — we’ll teach you how to get the most from your system.

Machine Health Monitoring
Real-time data and expert insights to keep your machines running.

Planned Maintenance
Alerts and planning tools that help prevent costly downtime.

Connected Support

We use the technology already built into your equipment and tie it into platforms like John Deere Operations Center™, John Deere Equipment Mobile, VermeerOne™ and other mobile apps — all with RDO on your side. 

How It Works


Getting started is simple — the technology might already be built into your equipment. We know the job, we know the equipment and we’re here when you need us. 


1.  Create and account or start the conversation  with your RDO rep.


2.  Connect your equipment in less than 10 minutes.


3.  Take charge of monitoring your equipment, or pass the responsibility to us — we’ll keep you informed and help you stay ahead of any issues.

Fleet Management Tools We Support


John Deere Operations Center™
Monitor, plan, and manage your entire John Deere
fleet from one place.

DOWNLOAD APP

VermeerOne™
Real-time machine performance data for
Vermeer equipment.

Learn More

Technology Support Resources

Whether you're in the field or at the shop, access the tools and knowledge you need.

Resource Center

Industry-Specific Technology Support

Our support team helps you get the most out of your technology — from day one. Whether you run a single machine or manage a large fleet, we connect your machines, your people and our experts to help you work smarter, spot issues sooner and minimize downtime. No call centers. Just our experienced RDO team, ready to back you up.


What do you Need Help With?


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John Deere Agriculture

John Deere Construction & WIRTGEN GROUP

Vermeer

Want Someone to Contact You?


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Staying Connected
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